To place an exchange request you have to do 2 steps:
Please send the piece to the following address:
* by mail with tracking
* within 14 days of receiving the order 
Mariana Neves
Avenida Poeta Mistral, nº4, 3ºA
1050-182, Lisboa, Portugal

* After sending the piece to our address, don´t forget to do the Step 2. No refund will be made without sending the information requested in the second step.

After you have sent the piece to our address,
please complete the Exchange Request by filling out the following form: