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FAQ

HOW DO I PLACE AN ORDER?

When viewing an item, simply select your size, color and quantity needed and then click ‘Add to Cart’. You can continue shopping or continue to checkout and place your order. Click the "Checkout" button and enter your contact and payment details. Finally, review and place the order. A confirmation email will be sent to you.

 

 I HAVE PLACED AN ORDER. WHERE IS MY CONFIRMATION EMAIL?

Please allow up to 2 hours for your confirmation email to be received in your registered email address inbox. We recommend checking your Spam mail folder as well.

If you do not receive a confirmation email within this time frame, simply contact us: info@kinbeachwear.com.

 

I´M UNABLE TO PLACE MY ORDER. WHAT DO I DO?

If an error message keeps occurring in your checkout process, more often than not there is a credit card problem, or a defect with the billing or shipping address you are trying to use. To fix this error, try re-formatting the names and addresses in your billing or shipping information. You can also try shopping from a new browser or using a different payment method such as PayPal. If the error message keeps re-occurring, please contact us: info@kinbeachwear.com.

 

IS IT POSSIBLE TO MAKE MY ORDER THROUGH WHATSAPP?

Yes you can. Contact us: +351 912 274 406.

 

DO YOU HAVE A SIZE GUIDE?

You can find our Size Guide HERE.

 

CAN I EXCHANGE OR RETURN AN ITEM?

Yes, we accept exchanges and returns. Please check our page EXCHANGES AND RETURNS for full information.

 

WHAT IF THE ITEM I AM INTERESTED IN IS SOLD OUT?

When an item is out of stock you can subscribe to the Back in Stock Notification on the product page. When it become available again you will receive an email notification.

 

WHERE ARE YOUR ITEMS DESIGNED AND MANUFACTURED?

K I N Beachwear is designed and manufactured in Lisboa, Portugal.