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Return Request

To place an exchange or return request you have to do 2 steps:

 

STEP 1
Please send the piece to the following address:
* by mail with tracking
* within 14 days of receiving the order
Mariana Neves
Avenida Poeta Mistral, nº7
1050-182, Lisboa, Portugal

* After sending the piece to our address, don´t forget to do the Step 2. No refund or exchange will be made without sending the information requested in the second step.

 

STEP 2
After you have sent the piece to our address,
please send us an email to info@kinbeachwear.com in the following way:

Email subject: Exchange/Return ORDER NUMBER

Body of text:

Order Number:___________

I want to make an _________ 

Tracking number of the shipment I made to send the piece to the Kin address:______________

Reason of the exchange / return: ___________ 

IF EXCHANGE ALSO WRITE THIS FIELD:

I want to exchange for this piece: ______________ (example: Glitter Jumpsuit Black size S).

 

After sending the email, please wait for our response. 
We will contact you after we receive the package at our address.