Return Request
To place an exchange or return request you have to do 2 steps:
STEP 1
Please send the piece to the following address:
* by mail with tracking
* within 14 days of receiving the order
Mariana Neves
Avenida Poeta Mistral, nº7
1050-182, Lisboa, Portugal
* After sending the piece to our address, don´t forget to do the Step 2. No refund or exchange will be made without sending the information requested in the second step.
STEP 2
After you have sent the piece to our address,
please send us an email to info@kinbeachwear.com in the following way:
Email subject: Exchange/Return ORDER NUMBER
Body of text:
Order Number:___________
I want to make an _________
Tracking number of the shipment I made to send the piece to the Kin address:______________
Reason of the exchange / return: ___________
IF EXCHANGE ALSO WRITE THIS FIELD:
I want to exchange for this piece: ______________ (example: Glitter Jumpsuit Black size S).
After sending the email, please wait for our response.
We will contact you after we receive the package at our address.